REQUIREMENTS

• Preference will be given to candidates with Certificate in IT or related field
• Minimum 1 year of work experience as an IT Technician or relevant position
• Organizational and time management skills
• Excellent verbal and written communication skills in Dhivehi and English
• Excellent inter-personal skills and ability to work in a team environment
• Understanding of computer networks and related equipment in an enterprise environment
• Knowledge of various operating systems (Preferably Windows and MacOS)

RESPONSIBILITIES

• Setup of workstations with computers and necessary equipment
• Troubleshooting and maintenance of computer hardware, software installations and other IT related equipment
• Assist users by providing guidance on how to operate specific software and computer equipment
• Manage and maintain IT equipment inventory, including procurement, deployment, and tracking of IT assets
• Manage and resolve Helpdesk support tickets according to assigned priorities and instructions.

REMUNERATION & BENEFITS

• Attractive salary based on qualification and experience
• Annual Bonus
• Flexible Leave Arrangement
• Sales Incentive
• Health & Life Insurance Plan
• Third Party Credit Schemes
• Staff Loan Scheme
• Learning & Development