Position Type: Permanent (Initial contract shall be for a period of 1 (one) year. The contract shall be renewed as permanent based on performance upon successful completion of one year.)
REQUIREMENTS
- IGCSE/GCE O’ Level 05 passes or Edexcel Int./GCE A’ Level 02 Passes (Grade C and above)
- 2-3 years of work experience in a Call Centre or customer service support will be an added advantage
- Computer skills with knowledge of MS Office Applications
- Excellent verbal and written communication skills in Dhivehi and English
- Excellent inter-personal skills and ability to work in a team environment
- Able to work independently and adhere to tight reporting deadline
- Pleasant personality
RESPONSIBILITIES
- Provide high level of customer services to customers obtaining service from Allied Insurance Call Centre by providing quick and accurate response to customer’s queries and requests
- Provide products and service information
- Manage customer accounts and resolve customer complaints
- Promptly attend to inquiries made by customers at the Customer Service
- Provide support and information to other departments
REMUNERATION & BENEFITS
- Attractive salary based on qualification and experience
- Annual Bonus
- Flexible Leave Arrangement
- Sales Incentive
- Health & Life Insurance Plan
- Third Party Credit Schemes
- Staff Loan Scheme
- Learning & Development
Interested candidates, please apply online by visiting our website; https://jobs.allied.mv/job
Please apply on or before 15 October 2025 — 15:00 hrs.
Only shortlisted candidates will be called for interview and for more information call us at 1600
(All prospective employees must pass a background check)
